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Artie Isaac

DonorsChoose

Title: DonorsChoose
URL: http://www.rimmkaufman.com/rkgblog/2006/12/24/donorschoose/
Printed: March 18, 2010
Source: The Rimm-Kaufman Group Blog, info@rimmkaufman.com

DonorsChoose is website which allows teachers to request mini-grants from donors, and donors to help fund those grants, though gift certificates and additional donations. Kudos to Yahoo for supporting this non-profit group, and in turn, supporting schools across the country.

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What Do Your Customers Really Value? Really Dislike?

Title: What Do Your Customers Really Value? Really Dislike?
URL: http://www.rimmkaufman.com/rkgblog/2006/12/15/what-do-your-customers-really-value-really-dislike/
Printed: March 18, 2010
Source: The Rimm-Kaufman Group Blog, info@rimmkaufman.com

Three questions from Artie Isaac to ask clients or customers: What, if we stopped doing it, would make you love us more? What, if we stopped doing it, would make you leave us forever? What would you tell your best friend about us?

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  • George Michie: Kevin, Marc, thanks for your comments. Help is coming, but not the solution. There are a number of instances when the CTR on the...
  • Marc Adelman: George, You have been an advocate of “the advanced control option” for years now. Depressing right YEARS! Eh…listen...
  • Kevin Hill: Is what they really need is a fourth match type. Here’s google’s help documentation on broad match: This is the default...
  • Kevin Micalizzi, Dimdim Web Conferencing: Jim (& George)- We still offer a free version of Dimdim. Just click Sign Up Now at the top of the...
  • Tomas: indeed, i can’t talk about it either… :)
  • Philip Price: Thank you for the RegHack, it worked for me, tho at first when i made the reg file with the information i copied from above i also...
  • George Michie: Sorry Jim, this post was written in 2007. Apparently some of those products are gone.
  • Jim: Hey, I checked two products like dimdim and cutepdf but none is free. What are you talking about free and open source?
  • George Michie: If they keep hearing the same message, and seeing evidence in the data to back it up, something will have to give. There is hope on...
  • Tomas: I’ve been having the same argument with Google for months now and in the end there does seem to be a feature in the algorithm that...
  • George Michie: Doesn’t have to be, it can be intra-adgroup as well.
  • Josh: George – I take it you’re referencing a scenario where your exact-match keywords are not listed as negative exact match keywords...
  • George Michie: Melissa, you’re right, it’s always happened to varying degrees, particularly since the advent of extended broad match....
  • Mel66: I don’t think this is a bug. It’s been happening for years. It *is* impossible to manage, and I can’t help but wonder if...
  • George Michie: Thanks Matt, Sometimes humor serves a purpose.

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