Category Archive: Books
Fred Reichheld Discusses the Importance of Customer Loyalty to Business Growth
- June 2, 2008
- 3 comments
“The only way to grow your business long-term is through this process of turning your customers into your sales force.”
- Fred Reichheld
Amazon Kindle: Two Thumbs Up
- May 22, 2008
- 2 comments
Two thumbs up for the Amazon Kindle. Excellent UI.
read more...Building Scalable Web Sites
- March 21, 2008
- 0 comments
If you’re a retailer running a home-grown e-commerce stack, your engineers will enjoy and benefit from Cal Henderson’s “Building Scalable Web Sites”.
read more...45 Web Marketing Ideas For Online Retailers (Video)
- March 20, 2008
- 2 comments
I recorded my NEMOA presentation and posted video.
read more...Steve Souder: How $20 Can Speed Up Your Site By 10%
- January 5, 2008
- 4 comments
Steve Souder’s new book, High Performance Web Sites, is excellent. He describes how front end design choices can speed up a site by 10 to 20%.
read more...Recommended: Super Crunchers by Ian Ayres
- September 26, 2007
- 4 comments
Super Crunchers, by Ian Ayres, is a great book about the social implications of data mining and testing.
read more...The Best Book For Learning Mathematical Modeling
- August 16, 2007
- 1 comment
The best book on mathematical modeling is “How to Model It: Problem Solving for the Computer Age” by Starfield, Smith, and Bleloch.
read more...Darden’s Phil Pfeifer Turns The Long Tail On Its Head
- July 17, 2007
- 0 comments
My beef is not so much about the Long Tail concept as it is with the name.
read more...Citizen Marketers, by Ben McConnell and Jackie Huba
- July 2, 2007
- 2 comments
McConnell and Huba discuss social media.
read more...Yvon Chouinard: Let My People Go Surfing
- May 7, 2007
- 1 comment
Chouinard’s “Let My People Go Surfing: The Education of a Reluctant Businessman” is an inspiring testament to the transformative societal power of ethical privately-held businesses.
read more...The Cult of Anonymity
- April 5, 2007
- 0 comments
Am I the only one who sees irony in Strumpette praising Andrew Keen’s new book blasting anonymous blogging?
read more...What We’re Reading: Using Microsoft Outlook to Get Organized and Stay Organized, by Sally McGhee
- March 29, 2007
- 0 comments
I’ve been enjoying Sally McGhee’s book on Outlook tips for managing email, tasks, and calendar intelligently.
read more...What we’re reading: Joel Spolsky’s User Interface Design for Programmers
- February 23, 2007
- 0 comments
A user will stop and ponder each option presented to him wondering “What is this? Do I need this?” And in that split-second, your offer can lose its grip on that user’s attention.
read more...What We’re Reading: The WalMart Effect, by Charles Fishman
- February 19, 2007
- 0 comments
I highly recommend Charles Fishman’s “The Wal-Mart Effect.”
read more...What We’re Reading: Moneyball, by Michael Lewis
- February 4, 2007
- 1 comment
Web analytics today is like baseball statistics before Bill James and Billy Beane: too many online retailers are fixated on counting the wrong events, and miss significant opportunities as a result.
read more...Toobin: Google, Books, Digitization, And Lawsuits
- February 4, 2007
- 1 comment
Why Google’ own patners are suing Google over Google Books, and how settling the suits though licensing fees will create large barriers to entry to other book search projects.
read more...What We’re Reading: Dreaming In Code, Scott Rosenberg
- January 27, 2007
- 0 comments
Rosenberg tours many of the key ideas and people of the modern software movement. Kudos for smartly organized writing covering a lot of difficult terrain.
read more...Usability Standing On One Foot
- January 9, 2007
- 0 comments
Recommended for your web developers: Joel Spolsky’s little book on usability, “User Interface Design for Programmers.”
read more...What We’re Reading: “Linked”, by Albert-Laszlo Barabasi
- December 24, 2006
- 3 comments
Why do early hubs like Yahoo have a tremendous advantage? How can later entrants like Google ever sieze share? Why is the internet robust to random damage but vulnerable to terrorist attack?
Why did AIDS spread so rapidly? Why are a handful of hub genes
involved in so many traits? Albert-Laszlo Barabasi uses scale-free network theory to answer these questions in “Linked: How Everything Is Connected to Everything Else and What It Means”.
What We’re Reading: Creativity
- December 13, 2006
- 1 comment
I have three requirements for books about creativity: they have to be fun, they have to be actionable, and they have to contain a rush of new ideas. Here are three books which do: Jump Start Your Brain by Doug Hall, What a Great Idea by Charles Thompson, and Circle of Innovation by Tom Peters. Did you know if you breathe through your non-dominant nostril your ideas will head off in an entirely fresh direction?
read more...What We’re Reading: IT
- November 30, 2006
- 1 comment
I’m a big fan of scattering great books around the office. It’s a cheap way to circulate fantastic ideas. Here are three outstanding books to toss into the IT bat-cave: Software Engineering For Internet Applications, Joel on Software, and Hackers and Painters: Big Ideas from the Computer Age.
read more...What We’re Reading: Extreme Programming Refactored
- October 4, 2006
- 0 comments
Stephens and Rosenberg’s attack against pure XP is on-target and really funny.
read more...“Corporate Blogging” by Debbie Weil
- September 10, 2006
- 0 comments
Jottings and interesting bits from Debbie Weil’s Corporate Blogging Book
read more...What We’re Reading: “The Corporate Blogging Book” , “Naked Conversations”, and “Cluetrain”
- September 10, 2006
- 2 comments
We hope rkgblog makes our firm more transparent, letting folks see who we are, what we’re thinking about, and how we think. So we’re avidly reading some of the more prominent blogging books out there.
read more...What We’re Reading: Surowiecki’s “The Wisdom Of Crowds”
- September 5, 2006
- 0 comments
I recommend reading The Wisdom Of Crowds as an organizational behavior management book, esp. Chapter 10.
read more...