Comments

1. Baron, January 16, 2009:

   And good riddance (to the print catalogs). I know who my favorite companies are and they all have websites. If I feel the urge I’ll buy something. But I hate getting paper catalogs, especially ones from companies I’ve never heard of.

2. Harry Joiner, January 19, 2009:

   Black Knight: “It’s only a flesh wound!”
   King Arthur: “Your arm’s off!”
   Black Knight: “No it isn’t! It’s just a scratch!”

   If I’m a cataloger, I feel pretty good about things right now. Seriously. Industry shakeouts usually leave the smartest and most resourceful players in tact, while the weaklings and dodos die out. This improves the signal-to-noise ratio for the survivors, whose marketing should be evolving anyway.

   Perhaps this shakeout will change what a catalog looks like or how it’s mailed, and it might spur an increase in shared initiatives like JV mailings or postcard marketing. But going back as far as E. Haldeman-Julius’ “Little Blue Books,” we see that the masses want something to keep and hold and highlight. The internet is not every consumer’s preferred medium, just like not everyone likes talking on the phone. Different strokes.

   Catalogers will have to reinvent themselves, sure. But they should have been doing that all along.

3. Rick Isenberg, January 19, 2009:

   There will always be people that won’t use the internet, or those that are unable to comprehend it, or have no access. Take a company like Fingerhut which sells to people that don’t have credit, and provides them with credit. Likely they aren’t sitting there with high speed access and a nice computer.

   Catalogs give people the ability to lay in bed at night and turn down corners, circle things, and dream, all things that the web doesn’t. Catalog’s won’t go away, but marketers have to be mailing smarter, and ensuring that they don’t mail books to those that don’t want them.

   Google Catalog Search failed because no one knew it existed and because Google implemented it their way, without input from catalogers.

4. Russell Ackner, January 22, 2009:

   As a former cataloger (solely running online campaigns now with a few targeted DM pieces here and there) and someone who uses catalogs as a means to make a purchasing choice, I find it absurd the number of companies that still haven’t connected the Web and print sales channels. I certainly understand the dynamics of internal credit for who/what gets the sale but we’re all on the same team! Catalogs should support the site and the site should support the catalog. Many leading retailers have successfully accomplished this (in print “see our site…” and online “quick catalog ordering”) and with that said, it’s no wonder Google decided to end this venture. I think they realize people don’t read catalogs online – per se – in the same way when physically holding it. I for one, read catalogs often, enjoy receiving the ones I’ve asked for, then go online to place an order. I’m sure many are in the same boat.

5. Teresa Varner, March 31, 2009:

   I used Google Catalog often. I work in a purchasing department and sometimes I am only given a catalog number. Google Catalog was a convenient tool to get actual product information without having to research the manufacturer or company with whom we made the purchase.

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