Client Service

Your RKG Search Analyst

The RKG Search Analysts who will handle your account are more than friendly liaisons. The people you speak with on the phone will be the people doing the actual work. All RKG Analysts complete rigorous training in search marketing. They’re power Excel users. And they’re trained in advanced SQL to navigate our data warehouse. This staffing approach provides you more insight, more nimbleness, greater accountability — and better results.

Have a tough data question about your campaigns?
Your Analyst can query your results to provide ad-hoc analyses, quickly turning raw data into actionable marketing information.

New products just introduced? Holidays approaching?
Your Analyst will proactively add relevant keywords and ad copy. After your review, the new ads quickly go live.

Anomalous data trends?
Your Analyst will dig deep into the data to find out what has changed and how best we should respond to these changes.

This approach seems to be working. In our latest client survey, 85% gave RKG a “9” or a “10” on a ten-point satisfaction scale.

We are happy to provide multiple client references. Just call.