Category Archives: shipping

Aug 15 2007

But When Will I Get My Stuff? In Search of Straight Talk about Online Shipping Dates

“When will I get my stuff?” In our experience, that’s what's top of mind for the customer perusing shipping options on your website’s Checkout. How well does your site answer the question?

Apr 23 2007

Cheaper Than Free: -$5 Shipping at AMZN's

Shipping isn't really free, even when retailers price it at zero. Amazon raises (lowers?) the bar again, with negative $5 shipping for the launch. The direct marketing industry shudders.