Went to BeCamp, my first un-conference this last weekend, and it was great. If "all the good stuff at a conference happens in the hallway", an unconference is way to have nothing but "hallway".
Category Archives: ses
Hilton squandered an opportunity to use a follow-up survey to enhance their brand. Make sure your surveys are fast, polite, typo-free, include an open-ended comment, are handled quickly, include Reichheld's Ultimate Question --- and please, keep them short!
While I appreciate DM News' coverage of my SES talk, Ms. Abramovich missed the point of my talk.
If you'll be at SES Chicago and would like to meet up, give a call at 434.970.1010.
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