Category Archives: management

May 10 2007

Navigating vs. Steering: How The Client - Agency Relationship Affects Profits

Clients who allowed us to spend our time on what we believed to be the highest value activities enjoyed almost four times greater year-over-year gains versus those clients who opted to manage us via detailed task lists.

Sep 05 2006

What We're Reading: Surowiecki's "The Wisdom Of Crowds"

I recommend reading The Wisdom Of Crowds as an organizational behavior management book, esp. Chapter 10.