We’d welcome JCP customer relations to our blog to describe how to reach JCP customer service.

The fourth and final installment in our Most Read posts series.

Wordle scans your site and creates a tag cloud.

Some of our most popular non-PPC posts, about online marketing topics more generally.

Final batch of most popular RKG paid search links, based on Feedburner readership stats.

As we approach our 800th post, we decided to highlight some of our most popular posts.

Configure Akismet to vanish Russian spam comments.

Our blog just crossed the 100,000 mark on spam blog comments.

Posting my solution on how to export starred posts from Google Reader.

“Each little update — each individual bit of social information — is insignificant on its own, even supremely mundane. But taken together, over time, the little snippets coalesce into a surprisingly sophisticated portrait of your friends’ and family members’ lives, like thousands of dots making a pointillist painting.”

Driving in this morning, three stories on NPR caught my ear as having a paid search angle.

Here are the top 30 RKG blog post titles to date.

Harry Joiner shares his insights on hiring top-notch online talent, and how he uses online marketing techniques himself to grow his recruiting practice.

Enough about us; tell us about you.

RSS is about content, not presentation.

It is an important time for the affiliate industry: alot of retailers are starting to question where affiliate marketing fits in their world. — Larry Joseloff,

“The only way to grow your business long-term is through this process of turning your customers into your sales force.”
- Fred Reichheld

The only marketing channels immune from devolving into the entropic goo of spam are those which require payment (for example, paid seach) and those which are “pull” media (for example, RSS).

Chuck Teller is Executive Director of CatalogChoice, a catalog do-not-mail service. In this podcast, Chuck discusses his organization and how it impacts cataloging.

I recorded my NEMOA presentation and posted video.

NEMOA followup.

The March MCM “Effective Website” column suggests 4 fundamental activities to online retailers developing their Social Media strategy.

We’ll do our best to answer your questions on this blog, if we can.

We receive more customer service requests for J. C. Penney.

Does blogging change the relationship between corporation and customer? I think it does.